Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals.Įnable frictionless remote work for your support teamġ) An intuitive and easy-to-use platform that does not require a complicated onboarding processĢ) Cloud-based solution that empowers agents to work conveniently on their laptops or phonesģ) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows
Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots.
Manage conversations across multiple channelsĭeliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view.Ĭut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. For more information or to schedule a live demonstration please contact us today! Use your lessons learned to improve your processes, manage your risks and resolve issues. Share lessons learned with others or disseminate lessons learned from earlier projects to the teams that need to know. Reuse - Search and locate for relevant lessons learned to resolve issues, reduce your project risks, and improve processes.
Manage - Ensure knowledge quality using an automated review process. Categorize your lessons learned for ease of searching. Add images, videos, attachments and links if needed. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse these valuable lessons learned.ĭiscover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization.Ĭapture - Document your lessons learned in a standard form you can customize. The LessonBridge lessons learned system from Secutor Solutions provides a database for companies looking to capture and manage lessons learned from projects, events, or operations for future use.
also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. With you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more.
This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently.